Senior Front Desk Receptionist

JUNCTION Lestari · 📍 Bintaro · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 9.000.000 per month
JUNCTION Lestari is seeking a dynamic and professional Senior Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction. We are looking for someone who is detail-oriented, friendly, and has excellent communication skills.

📋 Tanggung Jawab Pekerjaan

Greets and assists guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Manages front desk operations, including check-in and check-out procedures.,Coordinates with housekeeping, maintenance, and other departments to ensure smooth operations.,Handles guest inquiries and resolves issues promptly and professionally.,Maintains accurate and up-to-date guest records and documentation.,Assists in training and mentoring junior staff members.,Ensures compliance with hotel policies and procedures.,Performs other related duties as assigned.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a front desk or receptionist role in the hospitality industry.,Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously.,Excellent communication and interpersonal skills.,Strong organizational and problem-solving skills.,Proficiency in using office software and computer systems.,Familiarity with hotel management systems is a plus.,Ability to work shifts including weekends and holidays.,Bachelor's degree in Hospitality Management, Business Administration, or related field is a plus.

🛠️ Keahlian

Customer serviceMultitaskingCommunicationProblem-solvingOffice software proficiencyHotel management systems knowledge
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